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Conflict with Elementor #441

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Mara42 opened this issue Aug 6, 2024 · 3 comments · Fixed by #442
Closed

Conflict with Elementor #441

Mara42 opened this issue Aug 6, 2024 · 3 comments · Fixed by #442
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3rd-part-compatibilities Issue or feature related to a compatibility with a 3rd party product. bug This label could be used to identify issues that are caused by a defect in the product. customer report Indicates the request came from a customer. Priority-Medium Expected resolution time - up to 1 month. released Indicate that an issue has been resolved and released in a particular version of the product.

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@Mara42
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Mara42 commented Aug 6, 2024

Description

When the plugin is installed and configured, it causes issues with the Elementor editor. Users attempting to edit pages find that the editor appears to load indefinitely and only allows access in safe mode. When entering safe mode, a broken version of the page is displayed, which differs significantly from the intended design. This problem occurs only if the page is imported right after installing the plugin when that menu appears and lets you choose the template you want.

Step-by-step reproduction instructions

Note: It doesn’t matter if you have Elementor already installed or if you install it after LightStart as long as you follow all the steps

  1. Install LightStart
  2. From the menu that appears right after Installing and Activating it choose a template and click Continue
  3. Click on View Page
  4. Make sure you have Elementor installed
  5. Click Edit with Elementor on the page just imported with LightStart

Screenshots, screen recording, code snippet or Help Scout ticket

Thread on forum: https://wordpress.org/support/topic/elementor-crash-with-lightstart/

This is how the page appears if you enable safe mode when replicating the issue:
Screenshot 2024-08-06 at 15 37 17

This is how the page should actually look like:
Screenshot 2024-08-06 at 15 37 27

Environment info

No response

Is the issue you are reporting a regression

No

@Mara42 Mara42 added the bug This label could be used to identify issues that are caused by a defect in the product. label Aug 6, 2024
@pirate-bot pirate-bot added the customer report Indicates the request came from a customer. label Aug 6, 2024
@vytisbulkevicius vytisbulkevicius added 3rd-part-compatibilities Issue or feature related to a compatibility with a 3rd party product. Priority-Medium Expected resolution time - up to 1 month. labels Aug 6, 2024
@girishpanchal30 girishpanchal30 linked a pull request Aug 8, 2024 that will close this issue
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@girishpanchal30
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I've reviewed this issue and fixed it here - #442

@Mara42
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Mara42 commented Aug 9, 2024

I have tested along with @AndreeaCristinaRadacina, everything works perfectly now.
Screenshot 2024-08-09 at 13 44 31

@pirate-bot
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🎉 This issue has been resolved in version 2.6.12 🎉

The release is available on GitHub release

Your semantic-release bot 📦🚀

@pirate-bot pirate-bot added the released Indicate that an issue has been resolved and released in a particular version of the product. label Sep 17, 2024
@selul selul closed this as completed Nov 21, 2024
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Labels
3rd-part-compatibilities Issue or feature related to a compatibility with a 3rd party product. bug This label could be used to identify issues that are caused by a defect in the product. customer report Indicates the request came from a customer. Priority-Medium Expected resolution time - up to 1 month. released Indicate that an issue has been resolved and released in a particular version of the product.
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5 participants