NEVE Theme V3.8.7-Website no longer properly displaying while I’m custimizing wordpress

[NickYoung95277]

Description

Theme NEVE—“Home page” and “service page” that shows differently on my wesite and my wordpress theme editor:

And I find that when I open a new Google browser in Incognito Mode and open my home page, the page is just fine like this below:

But when I log in my wordpress account on this new Google browser, the pages turn into:

The Theme support team tells me maybe it is cache problem, and I have installed the plugin “WP Fastest Cache ” and cleared all the Cache and cleared my browser cache. But the problems are still there.

Can anyone tells me what is going on here?

Thanks.

Step-by-step reproduction instructions

1, Install the theme "NEVE". 2, Click the Customize button. 3,In the theme editor, click the "Home" and "Service" tab

Screenshots, screen recording, code snippet or Help Scout ticket

No response

Environment info

No response

Is the issue you are reporting a regression

No

[vytisbulkevicius]

Hi @NickYoung95277,

Thank you for reporting the issue but it doesn't look like it could be a global issue with the theme. Indeed it looks to be a cache problem, maybe there is some server-side caching as well that your hosting has which could be causing such an issue so I would recommend checking it from that side as well.

[vytisbulkevicius]

Hi @NickYoung95277,

I'm closing this issue since I haven't heard from you but feel free to post your findings here if you have something more that would lead to this being a global issue.