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Intercom

This page guides you through the process of setting up the Intercom source connector.

Set up the Intercom connector

  1. Log into your Airbyte Cloud or Airbyte OSS account.
  2. Click Sources and then click + New source.
  3. On the Set up the source page, select Intercom from the Source type dropdown.
  4. Enter a name for your source.
  5. For Start date, enter the date in YYYY-MM-DDTHH:mm:ssZ format. The data added on and after this date will be replicated. If this field is blank, Airbyte will replicate all data.
  6. For Airbyte Cloud, click Authenticate your Intercom account to sign in with Intercom and authorize your account. For Airbyte OSS, enter your Access Token to authenticate your account.
  7. Click Set up source.

Supported sync modes

The Intercom source connector supports the following sync modes:

  • Full Refresh
  • Incremental

Supported Streams

The Intercom source connector supports the following streams:

Performance considerations

The connector is restricted by normal Intercom requests limitation.

The Intercom connector should not run into Intercom API limitations under normal usage. Create an issue if you see any rate limit issues that are not automatically retried successfully.

Changelog

Version Date Pull Request Subject
0.1.22 2022-07-09 14554 Fixed conversation_parts stream schema definition
0.1.21 2022-07-05 14403 Refactored Conversations, Conversation Parts, Company Segments to increase performance
0.1.20 2022-06-24 14099 Extended Contacts stream schema with sms_consent,unsubscribe_from_sms properties
0.1.19 2022-05-25 13204 Fixed conversation_parts stream schema definition
0.1.18 2022-05-04 12482 Update input configuration copy
0.1.17 2022-04-29 12374 Fixed filtering of conversation_parts
0.1.16 2022-03-23 11206 Added conversation_id field to conversation_part records
0.1.15 2022-03-22 11176 Correct check_connection URL
0.1.14 2022-03-16 11208 Improve 'conversations' incremental sync speed
0.1.13 2022-01-14 9513 Added handling of scroll param when it expired
0.1.12 2021-12-14 8429 Updated fields and descriptions
0.1.11 2021-12-13 8685 Remove time.sleep for rate limit
0.1.10 2021-12-10 8637 Fix 'conversations' order and sorting. Correction of the companies stream
0.1.9 2021-12-03 8395 Fix backoff of 'companies' stream
0.1.8 2021-11-09 7060 Added oauth support
0.1.7 2021-11-08 7499 Remove base-python dependencies
0.1.6 2021-10-07 6879 Corrected pagination for contacts
0.1.5 2021-09-28 6082 Corrected android_last_seen_at field data type in schemas
0.1.4 2021-09-20 6087 Corrected updated_at field data type in schemas
0.1.3 2021-09-08 5908 Corrected timestamp and arrays in schemas
0.1.2 2021-08-19 5531 Corrected pagination
0.1.1 2021-07-31 5123 Corrected rate limit
0.1.0 2021-07-19 4676 Release Intercom CDK Connector