Unable to connect sub-ahtech-prd-ahretail-stores01

[aodhekar81]

Describe the bug

Hello,

I belongs to STP-Stores and till an hour ago I was having access to prod cluster subscription of ahretail-stores via az login and suddenly lost access.
I was getting error "The server or proxy was not found.. Status: Response_Status.Status_NoNetwork, Error code: 3399942148, Tag: 557973641" sometime ago and was unable to connect with az login.
Now at least i can connect without any error, but am unable to get into my preferred subscription (which seems to be #25 now which was option 9 earlier).

Can you please look into it on priority as i am unable to continue my work now.

Related command

az login

Errors

Issue script & Debug output

Select a subscription and tenant (Type a number or Enter for no changes): 25

Tenant: AholdDelhaize.com
Subscription: sub-ahtech-prd-ahretail-stores01 (f88c5871-1613-4a32-9b22-c6eb1360c647)

[Announcements]
With the new Azure CLI login experience, you can select the subscription you want to use more easily. Learn more about it and its configuration at https://go.microsoft.com/fwlink/?linkid=2271236

If you encounter any problem, please open an issue at https://aka.ms/azclibug

cli.azure.cli.command_modules.profile.custom: [Warning] The login output has been updated. Please be aware that it no longer displays the full list of available subscriptions by default.

cli.knack.cli: Event: CommandInvoker.OnTransformResult [<function _resource_group_transform at 0x000002572920DEE0>, <function x509_from_base64_to_hex_transform at 0x000002572920DF80>]
cli.knack.cli: Event: CommandInvoker.OnFilterResult []
cli.knack.cli: Event: Cli.SuccessfulExecute []
cli.knack.cli: Event: Cli.PostExecute [<function AzCliLogging.deinit_cmd_metadata_logging at 0x00000257289BD300>]
az_command_data_logger: exit code: 0
cli.main: Command ran in 11.245 seconds (init: 0.594, invoke: 10.650)
telemetry.main: Begin splitting cli events and extra events, total events: 1
telemetry.client: Accumulated 0 events. Flush the clients.
telemetry.main: Finish splitting cli events and extra events, cli events: 1
telemetry.save: Save telemetry record of length 4283 in cache file under C:\Users\ihwa150.azure\telemetry\20260211134827105
telemetry.main: Begin creating telemetry upload process.
telemetry.process: Creating upload process: "C:\Program Files\Microsoft SDKs\Azure\CLI2\python.exe C:\Program Files\Microsoft SDKs\Azure\CLI2\Lib\site-packages\azure\cli\telemetry_init.pyc C:\Users\ihwa150.azure C:\Users\ihwa150.azure\telemetry\20260211134827105"
telemetry.process: Return from creating process 2956
telemetry.main: Finish creating telemetry upload process.

Expected behavior

I should be able to connect with my preferred subscription.

Environment Summary

PS C:\Users\ihwa150> az --version
azure-cli 2.77.0

core 2.77.0
telemetry 1.1.0

Extensions:
ssh 2.0.6

Dependencies:
msal 1.34.0b1
azure-mgmt-resource 23.3.0

Python location 'C:\Program Files\Microsoft SDKs\Azure\CLI2\python.exe'
Config directory 'C:\Users\ihwa150.azure'
Extensions directory 'C:\Users\ihwa150.azure\cliextensions'

Python (Windows) 3.13.7 (tags/v3.13.7:bcee1c3, Aug 14 2025, 14:15:11) [MSC v.1944 64 bit (AMD64)]

Legal docs and information: aka.ms/AzureCliLegal

Unable to check if your CLI is up-to-date. Check your internet connection.
PS C:\Users\ihwa150>

Additional context

No response

[azure-client-tools-bot-prd]

Hi @aodhekar81,

2.77.0 is not the latest Azure CLI(2.83.0).

If you haven't already attempted to do so, please upgrade to the latest Azure CLI version by following https://learn.microsoft.com/en-us/cli/azure/update-azure-cli.

[yonzhan]

Thank you for opening this issue, we will look into it.