Agent doesnt show up in platform

[rebornindishell]

I installed it on my ubuntu machine, pods are created successfully, but the asset doesnt show up on the platform.

below are the logs snippet:

=2024-08-15T07:38:34+0000 lvl=info msg="websocket successfully connected" ms=550 pid=121 WebSocket URL=wss://attackiq-platform-host:443/ws/agents caller=websocketwatcher.go:131 t=2024-08-15T07:38:34+0000 lvl=info msg="wait for messages ..." ms=550 pid=121 caller=websocketwatcher.go:151 t=2024-08-15T07:38:34+0000 lvl=info msg="assetinfo: posting update to platform" ms=769 pid=121 RequestData="{\"id\":\"31337\",\"agentVersion\":\"3.8.21\",\"deploymentState\":\"INSTALLED\",\"ipv4Address\":\"10.x.0.3\",\"ipv6Address\":\"fe80::b80e:b7ff:fedf:7e05\",\"macAddress\":\"BA-0E-B7-DF-7E-05\",\"hostname\":\"aiq-agent-k8s-0-31337\",\"domainName\":\"\",\"netbiosName\":\"\",\"processorArch\":\"amd64\",\"productName\":\"Kubernetes Agent (Ubuntu 22.04.4 LTS)\",\"powerPolicy\":\"\",\"registryKey1\":\"\",\"isHostedAgent\":false,\"isK8sAgent\":true}" caller=assetinfo.go:98 t=2024-08-15T07:38:34+0000 lvl=info msg="WARNING: disabling TLS verification" ms=770 pid=121 caller=network.go:33 **t=2024-08-15T07:38:35+0000 lvl=eror msg="failed to update asset info" ms=146 pid=121 err="bad response from platform: 500 Internal Server Error" caller=checkin.go:270** t=2024-08-15T07:38:35+0000 lvl=eror msg="backing off due to checkin failure" ms=146 pid=121 backoff=26 caller=start.go:130 t=2024-08-15T07:40:33+0000 lvl=info msg="signaling checkin requested due to heartbeat" ms=967 pid=121 caller=start.go:117 t=2024-08-15T07:40:33+0000 lvl=info msg="asset checking in ..." ms=981 pid=121 caller=start.go:120 t=2024-08-15T07:40:33+0000 lvl=info msg="getting outgoing ip address via platform connection" ms=981 pid=121 platformAddress=attackiq-platform-host platformPort=443 caller=assetinfo.go:231 t=2024-08-15T07:40:33+0000 lvl=info msg="successfully got outgoing address" ms=989 pid=121 outgoingIP=10.x.0.3 caller=assetinfo.go:248 t=2024-08-15T07:40:34+0000 lvl=info msg="assetinfo: posting update to platform" ms=016 pid=121 RequestData="{\"id\":\"31337\",\"agentVersion\":\"3.8.21\",\"deploymentState\":\"INSTALLED\",\"ipv4Address\":\"10.x.0.3\",\"ipv6Address\":\"fe80::b80e:b7ff:fedf:7e05\",\"macAddress\":\"BA-0E-B7-DF-7E-05\",\"hostname\":\"aiq-agent-k8s-0-31337\",\"domainName\":\"\",\"netbiosName\":\"\",\"processorArch\":\"amd64\",\"productName\":\"Kubernetes Agent (Ubuntu 22.04.4 LTS)\",\"powerPolicy\":\"\",\"registryKey1\":\"\",\"isHostedAgent\":false,\"isK8sAgent\":true}" caller=assetinfo.go:98 t=2024-08-15T07:40:34+0000 lvl=info msg="WARNING: disabling TLS verification" ms=016 pid=121 caller=network.go:33 t=2024-08-15T07:40:34+0000 lvl=eror msg="failed to update asset info" ms=267 pid=121 err="bad response from platform: 500 Internal Server Error" caller=checkin.go:270 t=2024-08-15T07:40:34+0000 lvl=eror msg="backing off due to checkin failure" ms=267 pid=121 backoff=54 caller=start.go:130