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guestchatnewwindow.html
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<!DOCTYPE html>
<p>GuestChat/WebChat test page with New Window</p>
<ul>
<li> <a href="index.html">Genesys Test Site Home Page</a> </li>
</ul>
<head lang="en">
<meta charset="UTF-8">
<title>Simple GuestChat/WebChat Example with New Window</title>
</head>
<body>
<h1>Simple GuestChat/WebChat Example with New Window</h1>
<form>
<label for="firstName">First Name</label>
<input type="text" id="firstName" size="20" value="Joe" />
<label for="lastName">Last Name</label>
<input type="text" id="lastName" size="20" value="Customer" />
<br>
<label for="agentAddress">Address</label>
<input type="text" id="agentAddress" size="20" value="7601 Interactive Way" />
<label for="agentCity">City</label>
<input type="text" id="agentCity" size="10" value="Indianapolis" />
<label for="agentState">State</label>
<input type="text" id="agentState" size="5" value="IN" />
<label for="agentZIP">ZIP</label>
<input type="text" id="agentZIP" size="5" value="46278" />
</br>
<br>
<label for="agentPhone">Phone</label>
<input type="text" id="agentPhone" size="20" value="5558675309" />
<label for="agentLocale">Locale</label>
<input type="text" id="agentLocale" size="5" value="en" />
<label for="agentWelcomeMessage">Welcome Message</label>
<input type="text" id="agentWelcomeMessage" size="40" value="Thanks for chatting using the dev tools chat page." />
</br>
<br>
<label for="agentCustomField1Label">customField1Label</label>
<input type="text" id="agentCustomField1Label" size="40" value="Label1" />
<label for="agentCustomField1">customField1</label>
<input type="text" id="agentCustomField1" size="40" value="Field1" />
</br>
<br>
<label for="agentCustomField2Label">customField2Label</label>
<input type="text" id="agentCustomField2Label" size="40" value="Label2" />
<label for="agentCustomField2">customField2</label>
<input type="text" id="agentCustomField2" size="40" value="Field2" />
</br>
<br>
<label for="agentCustomField3Label">customField3Label</label>
<input type="text" id="agentCustomField3Label" size="40" value="Label3" />
<label for="agentCustomField3">customField3</label>
<input type="text" id="agentCustomField3" size="40" value="Field3" />
</br>
<br>
<label for="agentEmail">Email</label>
<input type="text" id="agentEmail" size="40" value="[email protected]" />
<label for="agentAttributeName">attributeName</label>
<input type="text" id="agentAttributeName" size="40" value="attributeName" />
<label for="agentAttributeValue">attributeValue</label>
<input type="text" id="agentAttributeValue" size="40" value="attributeValue" />
</br>
<br>
<button type="button" id="start-chat" onclick="genesysWebchat.startEmbeddedChat()">Open Chat in New Window</button>
</br>
</form>
<div id="chatContainer" style="height:600px"></div>
<!-- Replace mypurecloud.com with the hostname for your PureCloud region -->
<script src="https://apps.mypurecloud.ie/webchat/jsapi-v1.js" type="text/javascript"></script>
<script
id="purecloud-webchat-js"
type="text/javascript"
src="https://apps.mypurecloud.ie/webchat/jsapi-v1.js"
region="eu-west-1"
org-guid="88d80579-963b-422c-a692-26dbfa84b446"
deployment-key="3d0ce0f3-9ce6-4624-9e6c-1ade96b98b7a"
></script>
<!-- deployment-key above is for general chat deployment-key NOT the deployment-key for co-browse -->
<script type="text/javascript">
let genesysWebchat = (function() {
function createChatConfig(){
let firstName = document.getElementById('firstName').value;
let lastName = document.getElementById('lastName').value;
let agentAddress = document.getElementById('agentAddress').value;
let agentCity = document.getElementById('agentCity').value;
let agentState = document.getElementById('agentState').value;
let agentZIP = document.getElementById('agentZIP').value;
let agentPhone = document.getElementById('agentPhone').value;
let agentLocale = document.getElementById('agentLocale').value;
let agentWelcomeMessage = document.getElementById('agentWelcomeMessage').value;
let agentCustomField1Label = document.getElementById('agentCustomField1Label').value;
let agentCustomField1 = document.getElementById('agentCustomField1').value;
let agentCustomField2Label = document.getElementById('agentCustomField2Label').value;
let agentCustomField2 = document.getElementById('agentCustomField2').value;
let agentCustomField3Label = document.getElementById('agentCustomField3Label').value;
let agentCustomField3 = document.getElementById('agentCustomField3').value;
let agentEmail = document.getElementById('agentEmail').value;
let agentAttributeName = document.getElementById('agentAttributeName').value;
let agentAttributeValue = document.getElementById('agentAttributeValue').value;
// For additional web chat config options, see web chat documentation. This example excludes some of the optional values.
return {
// Web chat application URL
"webchatAppUrl": "https://apps.mypurecloud.ie/webchat",
// Web chat service URL
"webchatServiceUrl": "https://realtime.mypurecloud.ie:443",
// Numeric organization ID
"orgId": 16555,
// Organization name
"orgName": "msantosdev",
// Target agent email (OPTIONAL)
//"agentEmail": agentEmail,
// Queue Name
"queueName": 'Technical Support',
// Log level
"logLevel": "DEBUG",
// Locale code
"locale": "en",
// Logo used at the top of the chat window
"companyLogo": {
"width": 600,
"height": 149,
"url": "https://d3a63qt71m2kua.cloudfront.net/developer-tools/1275/assets/images/PC-blue-nomark.png"
},
// Logo used within the chat window
"companyLogoSmall": {
"width": 149,
"height": 149,
"url": "https://d3a63qt71m2kua.cloudfront.net/developer-tools/1275/assets/images/companylogo.png"
},
// Image used for agent
"agentAvatar": {
"width": 462,
"height": 462,
"url": "https://d3a63qt71m2kua.cloudfront.net/developer-tools/1275/assets/images/agent.jpg"
},
// Text displayed when the chat window opens
"welcomeMessage": "Thanks for chatting.",
// CSS class applied to the chat window
"cssClass": "webchat-frame",
// Custom style applied to the chat window
"css": {
"width": "100%",
"height": "100%"
},
};
}
return {
startEmbeddedChat: function() {
let chatConfig = createChatConfig();
ININ.webchat.create(chatConfig, function(err, webchat) {
if (err) {
console.error('Unable to share page', (err.stack || err));
return;
}
webchat.renderPopup({
width: 400,
height: 400,
title: 'Chat'
});
});
}
}
})();
</script>
</body>
</html>