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cobrowse.html
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<!DOCTYPE html>
<p>Co-Browse test page</p>
<ul>
<li> <a href="index.html">Genesys Test Site Home Page</a> </li>
</ul>
<head lang="en">
<meta charset="UTF-8">
<title>Simple co-browse with chat example</title>
</head>
<body>
<h1>Simple co-browse with chat example where a new window will pop up</h1>
<h1>DISABLE YOUR POPUP BLOCKER</h1>
<div id="chatContainer" style="height:600px"></div>
<!-- Replace mypurecloud.com with the hostname for your PureCloud region -->
<script src="https://apps.mypurecloud.ie/webchat/jsapi-v1.js" type="text/javascript"></script>
<script
id="purecloud-webchat-js"
type="text/javascript"
src="https://apps.mypurecloud.ie/webchat/jsapi-v1.js"
region="eu-west-1"
org-guid="88d80579-963b-422c-a692-26dbfa84b446"
deployment-key="3d0ce0f3-9ce6-4624-9e6c-1ade96b98b7a"
></script>
<!-- deployment-key above is for general chat deployment-key NOT the deployment-key for co-browse -->
<script type="text/javascript">
let chatConfig = {
"webchatAppUrl": "https://apps.mypurecloud.ie/webchat",
"webchatServiceUrl": "https://realtime.mypurecloud.ie:443",
"orgId": "16555",
"orgGuid": "88d80579-963b-422c-a692-26dbfa84b446",
"orgName": " msantosdev",
"queueName": "Technical Support",
"logLevel": "DEBUG",
"locale": "en",
"data": {
"firstName": "Joe",
"lastName": "Customer",
"addressStreet": "ABC Street",
"addressCity": "New York",
"addressPostalCode": "10000",
"addressState": "NY",
"phoneNumber": "5558675309",
"customField1Label": "",
"customField1": "",
"customField2Label": "",
"customField2": "",
"customField3Label": "",
"customField3": ""
},
"companyLogo": {
"width": 600,
"height": 149,
"url": "https://d3a63qt71m2kua.cloudfront.net/developer-tools/1780/assets/images/PC-blue-nomark.png"
},
"companyLogoSmall": {
"width": 25,
"height": 25,
"url": "https://d3a63qt71m2kua.cloudfront.net/developer-tools/1780/assets/images/companylogo.png"
},
"agentAvatar": {
"width": 462,
"height": 462,
"url": "https://d3a63qt71m2kua.cloudfront.net/developer-tools/1780/assets/images/agent.jpg"
},
"welcomeMessage": "Thanks for chatting using version 1.0.",
"cssClass": "webchat-frame",
"css": {
"width": "100%",
"height": "100%"
}
};
ININ.webchat.create(chatConfig, function(err, webchat) {
if (err) {
console.error(err);
throw err;
}
webchat.renderPopup({
width: 400,
height: 400,
title: 'Chat'
});
});
</script>
</body>
</html>