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Mapping Failed #4053

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Beagles-Designs opened this issue Dec 20, 2024 · 1 comment
Closed
1 task done

Mapping Failed #4053

Beagles-Designs opened this issue Dec 20, 2024 · 1 comment
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@Beagles-Designs
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I was attempting to run a new manual sync on our client's site and recieved the fallowing error:
Mapping failed: cURL error 6: Could not resolve host: 87a62bc3.qb0x.com; Unknown error Mapping has failed, which will cause ElasticPress search results to be incorrect. Please click Delete all Data and Start a Fresh Sync to retry mapping.

Thank you for any help

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@felipeelia
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You'll have to make sure your web server (the machine hosting your WordPress site) can connect with the Elasticsearch server through a certain port. Judging by the error message you got, your Elasticsearch server is hosted in that 87a62bc3.qb0x.com domain, so you'll have to check if that address is reachable by WordPress and ElasticPress.

Generally, the best way to debug that is to SSH into your WP web server and manually curl your ES server. If you can't connect, then WP/EP won't be able to do it either.

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