diff --git a/mon-pix/app/components/authentication/password-reset-demand/password-reset-demand-form.gjs b/mon-pix/app/components/authentication/password-reset-demand/password-reset-demand-form.gjs
index b9e7eeee5ab..9021f6c859f 100644
--- a/mon-pix/app/components/authentication/password-reset-demand/password-reset-demand-form.gjs
+++ b/mon-pix/app/components/authentication/password-reset-demand/password-reset-demand-form.gjs
@@ -15,6 +15,7 @@ import PasswordResetDemandReceivedInfo from './password-reset-demand-received-in
 
 export default class PasswordResetDemandForm extends Component {
   @service errors;
+  @service requestManager;
 
   @tracked globalError = this.errors.hasErrors && this.errors.shift();
   @tracked isLoading = false;
@@ -47,22 +48,19 @@ export default class PasswordResetDemandForm extends Component {
     this.isPasswordResetDemandReceived = false;
 
     try {
-      const response = await window.fetch(`${ENV.APP.API_HOST}/api/password-reset-demands`, {
-        headers: {
-          'Content-Type': 'application/json',
-          Accept: 'application/json',
-        },
+      await this.requestManager.request({
+        url: `${ENV.APP.API_HOST}/api/password-reset-demands`,
         method: 'POST',
         body: JSON.stringify({ email }),
       });
 
-      if (!response.ok && response.status != 404) {
-        throw new Error(`Response status: ${response.status}`);
-      }
-
       this.isPasswordResetDemandReceived = true;
     } catch (error) {
-      this.globalError = 'common.api-error-messages.internal-server-error';
+      if (error.status === 404) {
+        this.isPasswordResetDemandReceived = true;
+      } else {
+        this.globalError = 'common.api-error-messages.internal-server-error';
+      }
     } finally {
       this.isLoading = false;
     }
diff --git a/mon-pix/app/services/request-manager-handlers/app-info-handler.js b/mon-pix/app/services/request-manager-handlers/app-info-handler.js
new file mode 100644
index 00000000000..6f60b703bf3
--- /dev/null
+++ b/mon-pix/app/services/request-manager-handlers/app-info-handler.js
@@ -0,0 +1,15 @@
+import ENV from 'mon-pix/config/environment';
+
+/**
+ * Request manager handler adding application info in request headers.
+ * See: https://github.com/emberjs/data/blob/main/guides/requests/examples/1-auth.md
+ */
+export default class AppInfoHandler {
+  request(context, next) {
+    const headers = new Headers(context.request.headers);
+
+    headers.append('X-App-Version', ENV.APP.APP_VERSION);
+
+    return next(Object.assign({}, context.request, { headers }));
+  }
+}
diff --git a/mon-pix/app/services/request-manager-handlers/auth-handler.js b/mon-pix/app/services/request-manager-handlers/auth-handler.js
new file mode 100644
index 00000000000..226b1cbacf8
--- /dev/null
+++ b/mon-pix/app/services/request-manager-handlers/auth-handler.js
@@ -0,0 +1,20 @@
+import { inject as service } from '@ember/service';
+
+/**
+ * Request manager handler adding authentication credentials in the request.
+ * See: https://github.com/emberjs/data/blob/main/guides/requests/examples/1-auth.md
+ */
+export default class AuthHandler {
+  @service session;
+
+  request(context, next) {
+    const headers = new Headers(context.request.headers);
+
+    const { isAuthenticated, data } = this.session;
+    if (isAuthenticated) {
+      headers.append('Authorization', `Bearer ${data.authenticated.access_token}`);
+    }
+
+    return next(Object.assign({}, context.request, { headers }));
+  }
+}
diff --git a/mon-pix/app/services/request-manager-handlers/json-handler.js b/mon-pix/app/services/request-manager-handlers/json-handler.js
new file mode 100644
index 00000000000..35636438429
--- /dev/null
+++ b/mon-pix/app/services/request-manager-handlers/json-handler.js
@@ -0,0 +1,14 @@
+/**
+ * Request manager handler to manage JSON request.
+ * See: https://github.com/emberjs/data/blob/main/guides/requests/examples/1-auth.md
+ */
+export default class JsonHandler {
+  request(context, next) {
+    const headers = new Headers(context.request.headers);
+
+    headers.append('Accept', 'application/json');
+    headers.append('Content-Type', 'application/json');
+
+    return next(Object.assign({}, context.request, { headers }));
+  }
+}
diff --git a/mon-pix/app/services/request-manager-handlers/locale-handler.js b/mon-pix/app/services/request-manager-handlers/locale-handler.js
new file mode 100644
index 00000000000..1123fca229a
--- /dev/null
+++ b/mon-pix/app/services/request-manager-handlers/locale-handler.js
@@ -0,0 +1,25 @@
+import { inject as service } from '@ember/service';
+
+const FRENCH_FRANCE_LOCALE = 'fr-fr';
+
+/**
+ * Request manager handler adding user locale in request header.
+ * See: https://github.com/emberjs/data/blob/main/guides/requests/examples/1-auth.md
+ */
+export default class LocaleHandler {
+  @service currentDomain;
+  @service intl;
+
+  request(context, next) {
+    const headers = new Headers(context.request.headers);
+
+    headers.append('Accept-Language', this._locale);
+
+    return next(Object.assign({}, context.request, { headers }));
+  }
+
+  get _locale() {
+    if (this.currentDomain.isFranceDomain) return FRENCH_FRANCE_LOCALE;
+    return this.intl.primaryLocale;
+  }
+}
diff --git a/mon-pix/app/services/request-manager.js b/mon-pix/app/services/request-manager.js
new file mode 100644
index 00000000000..828725d7a98
--- /dev/null
+++ b/mon-pix/app/services/request-manager.js
@@ -0,0 +1,32 @@
+import { getOwner, setOwner } from '@ember/application';
+import RequestManager from '@ember-data/request';
+import Fetch from '@ember-data/request/fetch';
+
+import AppInfoHandler from './request-manager-handlers/app-info-handler.js';
+import AuthHandler from './request-manager-handlers/auth-handler.js';
+import JsonHandler from './request-manager-handlers/json-handler.js';
+import LocaleHandler from './request-manager-handlers/locale-handler.js';
+
+/**
+ * Request manager preconfigured for authenticated or not HTTP requests.
+ * see: https://api.emberjs.com/ember-data/release/modules/@ember-data%2Frequest
+ */
+export default class RequestManagerService extends RequestManager {
+  constructor(createArgs) {
+    super(createArgs);
+
+    const authHandler = new AuthHandler();
+    setOwner(authHandler, getOwner(this));
+
+    const localHandler = new LocaleHandler();
+    setOwner(localHandler, getOwner(this));
+
+    const appInfoHandler = new AppInfoHandler();
+    setOwner(appInfoHandler, getOwner(this));
+
+    const jsonHandler = new JsonHandler();
+    setOwner(jsonHandler, getOwner(this));
+
+    this.use([authHandler, localHandler, appInfoHandler, jsonHandler, Fetch]);
+  }
+}
diff --git a/mon-pix/tests/integration/components/authentication/password-reset-demand/password-reset-demand-form-test.gjs b/mon-pix/tests/integration/components/authentication/password-reset-demand/password-reset-demand-form-test.gjs
index aedba90906e..ad546fb2469 100644
--- a/mon-pix/tests/integration/components/authentication/password-reset-demand/password-reset-demand-form-test.gjs
+++ b/mon-pix/tests/integration/components/authentication/password-reset-demand/password-reset-demand-form-test.gjs
@@ -21,6 +21,13 @@ const I18N_KEYS = {
 module('Integration | Component | Authentication | PasswordResetDemand | password-reset-demand-form', function (hooks) {
   setupIntlRenderingTest(hooks);
 
+  let requestManagerService;
+
+  hooks.beforeEach(function () {
+    requestManagerService = this.owner.lookup('service:requestManager');
+    sinon.stub(requestManagerService, 'request');
+  });
+
   test('it displays all elements of component successfully', async function (assert) {
     // given
     const screen = await render(<template><PasswordResetDemandForm /></template>);
@@ -78,11 +85,7 @@ module('Integration | Component | Authentication | PasswordResetDemand | passwor
     module('when the password-reset-demand is successful', function () {
       test('it displays a "password reset demand received" info (without any error message)', async function (assert) {
         // given
-        window.fetch.resolves(
-          fetchMock({
-            status: 201,
-          }),
-        );
+        requestManagerService.request.resolves({ response: { ok: true, status: 201 } });
 
         const email = 'someone@example.net';
         const locale = ENGLISH_INTERNATIONAL_LOCALE;
@@ -127,14 +130,7 @@ module('Integration | Component | Authentication | PasswordResetDemand | passwor
     module('when there is no corresponding user account', function () {
       test('it displays a "password reset demand received" info (without any error message to avoid email enumeration)', async function (assert) {
         // given
-        window.fetch.resolves(
-          fetchMock({
-            status: 404,
-            body: {
-              errors: [{ title: 'Not Found' }],
-            },
-          }),
-        );
+        requestManagerService.request.rejects({ status: 404 });
 
         const email = 'someone@example.net';
         const screen = await render(<template><PasswordResetDemandForm /></template>);
@@ -157,11 +153,7 @@ module('Integration | Component | Authentication | PasswordResetDemand | passwor
     module('when there is an unknown error', function () {
       test('it displays an "unknown error" error message', async function (assert) {
         // given
-        window.fetch.resolves(
-          fetchMock({
-            status: 500,
-          }),
-        );
+        requestManagerService.request.rejects({ status: 500 });
 
         const email = 'someone@example.net';
         const screen = await render(<template><PasswordResetDemandForm /></template>);
@@ -195,12 +187,3 @@ module('Integration | Component | Authentication | PasswordResetDemand | passwor
     });
   });
 });
-
-function fetchMock({ body, status }) {
-  return new window.Response(JSON.stringify(body), {
-    status,
-    headers: {
-      'Content-type': 'application/json',
-    },
-  });
-}
diff --git a/mon-pix/tests/unit/services/request-manager-test.js b/mon-pix/tests/unit/services/request-manager-test.js
new file mode 100644
index 00000000000..ba6523cd405
--- /dev/null
+++ b/mon-pix/tests/unit/services/request-manager-test.js
@@ -0,0 +1,101 @@
+import { setupTest } from 'ember-qunit';
+import { module, test } from 'qunit';
+import sinon from 'sinon';
+
+module('Unit | Service | request-manager', function (hooks) {
+  setupTest(hooks);
+  let requestManagerService;
+  let sessionService;
+  let currentDomainService;
+  let intlService;
+
+  hooks.beforeEach(function () {
+    sinon.stub(window, 'fetch');
+
+    requestManagerService = this.owner.lookup('service:requestManager');
+
+    sessionService = this.owner.lookup('service:session');
+    sinon.stub(sessionService, 'isAuthenticated').value(false);
+    sinon.stub(sessionService, 'data').value(null);
+
+    currentDomainService = this.owner.lookup('service:currentDomain');
+    sinon.stub(currentDomainService, 'isFranceDomain').value(false);
+
+    intlService = this.owner.lookup('service:intl');
+    sinon.stub(intlService, 'primaryLocale').value('fr');
+  });
+
+  hooks.afterEach(function () {
+    sinon.restore();
+  });
+
+  module('request()', function () {
+    test('it requests successfully with default headers', async function (assert) {
+      // given
+      window.fetch.resolves(responseMock({ status: 200, data: { foo: 'bar' } }));
+
+      // when
+      const result = await requestManagerService.request({ url: '/test', method: 'GET' });
+
+      // then
+      assert.strictEqual(result.response.status, 200);
+      assert.deepEqual(result.content, { foo: 'bar' });
+
+      const [url, { headers }] = window.fetch.getCall(0).args;
+      assert.strictEqual(url, '/test');
+      assert.strictEqual(headers.get('Accept-Language'), 'fr');
+      assert.strictEqual(headers.get('X-App-Version'), 'development');
+      assert.strictEqual(headers.get('Accept'), 'application/json');
+      assert.strictEqual(headers.get('Content-Type'), 'application/json');
+    });
+
+    module('when user is authenticated', function () {
+      test('it sets the Authorization header with the access token', async function (assert) {
+        // given
+        window.fetch.resolves(responseMock({ status: 200, data: { foo: 'bar' } }));
+        sinon.stub(sessionService, 'isAuthenticated').value(true);
+        sinon.stub(sessionService, 'data').value({ authenticated: { access_token: 'baz' } });
+
+        // when
+        await requestManagerService.request({ url: '/test', method: 'GET' });
+
+        // then
+        const [url, { headers }] = window.fetch.getCall(0).args;
+        assert.strictEqual(url, '/test');
+        assert.strictEqual(headers.get('Authorization'), 'Bearer baz');
+      });
+    });
+
+    module('when it is on France domain', function () {
+      test('it sets the header Accept-Language to fr-fr', async function (assert) {
+        // given
+        window.fetch.resolves(responseMock({ status: 200, data: { foo: 'bar' } }));
+        sinon.stub(currentDomainService, 'isFranceDomain').value(true);
+
+        // when
+        await requestManagerService.request({ url: '/test', method: 'GET' });
+
+        // then
+        const [url, { headers }] = window.fetch.getCall(0).args;
+        assert.strictEqual(url, '/test');
+        assert.strictEqual(headers.get('Accept-Language'), 'fr-fr');
+      });
+    });
+
+    module('when an error occured on HTTP call', function () {
+      test('it throws an exception with error details', async function (assert) {
+        // given
+        window.fetch.resolves(responseMock({ status: 400, data: { error: 'KO' } }));
+
+        // when
+        assert.rejects(requestManagerService.request({ url: '/test', method: 'GET' }), function (err) {
+          return err.status === 400 && err.content.error === 'KO';
+        });
+      });
+    });
+  });
+});
+
+function responseMock({ status, data }) {
+  return new window.Response(JSON.stringify(data), { status });
+}